Can I request a quote by phone?
You can’t give a quote over the phone because our professionals have to assess the damage. You have to come to our workshop and we will elaborate it for you in the moment.
How many days does it take to paint my car?
It depends on the number of parts to paint and whether or not it has body damage, and also depends on whether any spare parts need to be replaced, in this case will depend on the delivery time of the manufacturer.
I have had an accident or I want to paint my car for sure. Can I take my car to the garage I want?
By law you can take your car to the garage of your choice, as long as you have not signed a clause in your insurance policy that prevents you from doing so.
It is advisable for your insurance provider to inform you whether or not your policy has this clause, so that in the event of an accident or if you want to paint your car, you can carry out the repair in the workshop of your choice.
What does it mean that my appraisal has no commitment to pay the company?
It means that the opposite company has not yet accepted the damages. You will need to talk to your company to keep you informed.
Can I fix my car if you do not have a payment commitment from the company?
Yes, but you’d have to pay the full repair bill.
What does it mean that my expert opinion already has a payment commitment from the company?
This means that the vehicle can now be dismantled and repaired.